Privacy Policy
Who we are
Lemon Zest Skin & Body Therapy
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Health Centre
Millennium Memorial Hall
Astrop Road
Kings Sutton
Banbury
OX17 3PG
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07913 741099
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Lemon Zest Skin & Body Therapy operates the website https://www.lemonzestskinstudio.co.uk (the "website")
The type of personal information we collect
We currently collect and process the following information:
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Clients:
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Name, email address, phone number.
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Website enquiries:
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Name, email address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
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If you are a client.
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If you have made an enquiry through our website.
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We use the information that you have given us to:
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Liaise with you information about the treatments you are interested in.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by lemonzesttherapy@yahoo.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
Cookies
We utilise cookies to enhance your experience on our website. Cookies are small text files that are placed on your computer by the sites that you visit. They help to analyse web traffic and let you know when you visit a particular site. Cookies enhance the usability of web applications providing an individual and tailored experience by gathering and remembering your preferences such as your needs, likes and dislikes. For more detailed information about cookies visit www.allaboutcookies.org .
You may disable cookies in your web browser settings and this will not prevent you from accessing our website. However, certain parts of our website may not operate as smoothly as when cookies were enabled. Please consult your web browser documentation for more information about how to disable cookies.
Consent
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.
You may withdraw consent or change your contact preferences at any time by contacting lemonzesttherapy@yahoo.com.
We will not use your information for marketing purposes if you have indicated that you do not wish to be contacted for such purposes.
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How we store your personal information
Your information is securely stored.
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If you are a client, we keep your name, email address and phone number, until you withdraw consent. We will then dispose of your information by deleting your details from our systems.
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Your data protection rights
Under data protection law, you have rights including:
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Your right of access - You have the right to ask us for copies of your personal information.
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Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
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Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
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Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
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Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
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Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
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You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
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Please contact us at lemonzesttherapy@yahoo.com if you wish to make a request.
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How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at lemonzesttherapy@yahoo.com.
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You can also complain to the ICO if you are unhappy with how we have used your data.
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The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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This privacy policy was updated on 1st December 2023